Conditions of use

These standard terms and conditions apply to all sales of products or provision of services by Ritföng Limited to any customer. We may change these terms from time to time without notice, by publishing the new terms on this website. These terms override all prior negotiations, representations, proposals, understandings and agreements whether in writing or not, relating to the sale of goods by us to you. Accordingly, any goods delivered by us to you are the subject of a sale of those goods under and in accordance with these terms.

Order

Your order to us is your offer to purchase the goods on these sale conditions, subject to our acceptance. You are entitled to withdraw your offer at any time up to moment that we accept it.

Acceptance of your order

The Order is accepted only when we notify you that we accept your Order. For example, we might notify you that we accept your Order by sending you an e-mail stating this or by displaying a confirmation within this website.

Declining your order

If we decline your order for any reason we will normally e-mail or telephone you to inform you, and give you our reasons. Already declined order will not be processed automatically, so you don't need to worry order with another payment option.

Sale and Purchase

On acceptance of your order, we agree to sell to you and you agree to purchase from us the goods specified in the contract documents.

Price

The price of the Goods will be as published on this website on the day that you give us your Order for the Goods (Purchase Price). From time to time we may introduce promotions for limited periods that alter the price stated. We may change our published prices from time to time without notice. We are entitled to charge a delivery fee, which will be calculated by reference to the goods purchased and the post code of the address stated in the Order. If a delivery fee applies, it will be displayed on the checkout page prior to you submitting your Order and itemised on your invoice.

Price Promise

The Ritföng Price Promise applies where products are exactly the same, in stock at Ritföng and at the alternative supplier, available under a current equivalent offer and with equivalent terms of sale. Price promise applies to the price of the product and not to delivery and service. Prices will only be matched at point of sale. Evidence may be requested.

Payment

Cash on Delivery is a new approach that focuses on good results, encourages innovation, and strengthens of citizens. Under this approach, Ritföng will collect cash on delivery. If any customer can transfer cash in our bank account then Ritföng will provide them account information on demand.

Delivery

We will make every effort to ensure your delivery arrives on time. Sometimes, due to circumstances beyond our control, deliveries are delayed. Should this happen we will do our level best to get your goods to you as soon as possible and minimize any inconvenience. Unfortunately, we cannot take responsibility for any consequential losses.

Next-day areas: orders placed on a Friday before 6pm will be delivered the following Monday. Orders placed on Saturday will be delivered the following Tuesday. Orders placed on a Sunday via the website will be delivered the following Tuesday. Same-day areas: order before 10am Monday to Friday to receive same day delivery in certain areas.

Delivery Address

Delivery will be to the delivery address selected or provided by you in the ordering web pages, phone or email. Please note that we only deliver to premises located in the Lahore Pakistan. If we deliver elsewhere then we may charge you our delivery costs.

Delivery Days

We only deliver on working days, being Monday to Saturday, excluding public holidays, within the working hours. Any statements as to delivery within a number of days should be read as working days, and if any public holiday falls within any delivery period then you should allow an extra two working days for delivery. Please calculate your delivery time as if your order had been placed the following working day.

Delivery Note

All deliveries must be signed for before our carrier will release them to you. Signing for delivery is for simple proof of receipt purposes and will not affect any of your other rights. Please make sure you keep the packing list enclosed with your goods, as this will be important if you are returning the goods later on.

Inspection on Delivery

When you receive the goods you should immediately inspect them for damage and faults, and you should inform us by end of the following working day if you do not consider that you have received the goods you ordered, and within 10 working days of receipt of the goods if you consider that the goods are faulty or damaged, otherwise the goods will be considered to have been correctly delivered, free from damage or faults and in good working order. This will be without intolerance to any damage or fault you could not have discovered on reasonable inspection of the goods.

Failure to Receive the Goods on Delivery

If delivery is attempted within our stated delivery hours and you are not present to collect the goods or you unreasonably refuse to take delivery of the goods, then we may charge you our reasonable costs of returning the goods, our reasonable costs of storage, and our reasonable charge for re-delivering the goods at another time. We will give you the option of collecting the goods from us or requesting further delivery attempts. We will store the goods for a maximum of 2 weeks, after which we may sell the goods and account to you for the proceeds less our reasonable storage costs.

Cancellation Right

To enable you to have a reasonable opportunity to try out the goods, we give you the right to cancel the contract in accordance with the following terms. You can do this by giving us notice before you receive the goods, or by giving notice no later than 1 working day after the day you received the goods. We reserve the right to refuse a cancellation in our sole discretion if we believe in our reasonable opinion that this right is being abused (such as you are not genuinely using it just to evaluate the goods).

Warranty

We hereby assign to you the benefit of all warranties and guarantees provided to us by any manufacturer or supplier of the goods. You are responsible for dealing directly with the manufacturer concerning claims under that warranty.

Our Warranty

We warrant that the goods on delivery will be of the description set out in the contract, will be new, will be in working order and will be free from material damage. If we fail to do so in a reasonable time, then we may and will take the goods back and refund you all amounts paid by you under the contract.

Conditions of Use

Please read these terms of use carefully before using this site. By using this site, you signify your assent to these terms of use. If you do not agree to these terms of use, please do not use the site.

Restrictions on use of materials

No material from this site may be copied, reproduced, uploaded, posted, or distributed in any way except where it is stated otherwise.